Privacy Policy

At Voltplayzp ("we," "our," or "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit voltplayzp.cfd or engage with our boutique hotel booking services.

1. Information We Collect

We collect information you voluntarily provide when you submit an inquiry, subscribe to our newsletter, or book a stay through our concierge. This includes:

• Name, email address, and telephone number
• Travel preferences, hotel selections, and reservation dates
• Payment information (processed securely via third-party providers)
• Messages and communications you send to us

We also automatically collect certain technical data when you visit our site, such as IP address, browser type, device information, referral sources, and pages viewed.

2. How We Use Your Information

Your information is used to:

• Respond to your inquiries and fulfill reservation requests
• Coordinate your stay with our partner hotels
• Send newsletters, curated travel content, and promotional offers (only with your consent)
• Improve our website, user experience, and service offerings
• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell your personal data. We share information only with:

• Partner hotels — to process your reservation
• Service providers — such as payment processors, email platforms, and analytics providers under strict confidentiality
• Legal authorities — when required by law or to protect our rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may limit certain site features.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

8. International Data Transfers

As a Spain-based service serving international travelers, your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws.

9. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review it regularly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Voltplayzp
Paseo del Prado, Madrid, Spain
Email: [email protected]
Phone: +34 900 000 000